This error indicates that your computer has lost its connection with
the 'main' computer on your network. You should check that the
network cable is connected snugly at both the back of your computer and at
the wall, hub or server computer. This error will also occur if the server
(main) computer is shut down. If that is the case, restart the server and
your work station, then try to start the program again. If the
program still does not open, you will need to 'remap' your computer's
network drive to the server. If you're not familiar with remapping,
call the support number and leave a message about this "variable Msys"
error.
This error indicates that your computer has lost its connection with
the 'main' computer on your network. You should check that the
network cable is connected snugly at both the back of your computer and at
the wall, hub or server computer. This error will also occur if the server
(main) computer is shut down. If that is the case, restart the server and
your work station, then try to start the program again. If the
program still does not open, you will need to 'remap' your computer's
network drive to the server. If you're not familiar with remapping,
call the support number and leave a message about this network error.
This error indicates that the program is already running the maximum
number of concurrent times that your license allows. Usually this
occurs when one user has inadvertently minimized FoxMed then started the
program a 2nd or 3rd time on the same computer. To correct that
situation, close the multiple instances on the single computer to allow
others to open the program on their computers.
There are several things that can effect the performance of your
system. One of the more recent causes is anti-virus programs, like Norton
Anti-Virus or McAfee Guardian, which are set to run in the background and
scan everything. This can slow a multi-user version to a crawl.
A more practical option may be to set the A/V program to scan only at
startup or only when you are logged onto the internet. If you do get
onto the internet but are not using Anti-Virus software, you may
have already picked up a virus which is slowing down your system as it
spreads through your network.
Other procedures to help improve performance of your system are to 1)
Reindex all files, 2) delete all temporary files in the "Windows\Temp"
directory and 3) delete any temporary files left in the FoxMed (Dent)
program directory. (These temporary files will have eight numbers
such as "52478193.dbf" for a name.) Contact us for other utilities which
your support tech can run in addition to these suggestions.
We advise running an "Aged Balance Report" before you print your
Monthly Statements. Reviewing this report first will allow you to
verify that accounts are not marked for "No Statement" incorrectly.
(This "A/R" report should be worked every month as should the "Insurance
Claims Report".)
Immediately before running your Monthly Statements, please age all
accounts. You should be prompted to do that during the statement
process. Take this time to verify your Dunning and Standard
Statement Messages as well.
Is your printer's toner cartridge running low? Do you have a
spare on hand? You do not want to run out in the middle of
your statement run!
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